Live chat employees are outsourced to Asian countries with no influence, only forwarding inquiries. Maybe it's our reaction, since we Scandinavians are so "overprotected" where consumer power is high up in people's lives, but again Bitdice has failed to answer us for many months. It's very simple: When Bitdice does not manage to respond to a request from its partners, one can wonder how it is with players. We expect to come on board and resolve issues. We have temporarily removed them from our site (as of today) We have also probably lost our affiliate commission and the registered players who still play after this forum (most likely) I will urge everyone who gambles with this site to take note of this development and stay away from them for the time being, atleast, until they respond to their customers queries. They are most likely out of business, if not, why would a functioning business be offline for such a long period of time not even caring to reach out to their customers? Yeah, warning the community about this is is a good move, it's better for everyone to be safe than sorry.
only to enquire about promotion a month later. They kept reaching out to us a while ago in order to be promoted, never responded to our questions about player/investor complaints. Will do so hopefully by the end of this week. Right move - I have the blacklisting of them in my list as well, for various reasons, just didnt get to it yet.
We have used the following emails to contact this contributes to a healthy online community where all crypto-gamblers can feel safe. They have always said that they should contact the right department, but nothing has happened. They have also outsourced their customer support staff in Asia - without any particular influence, only further inquiries and promises to help. It is serious enough to give a warning to anyone who plays with cryptocurrency.įrom the consumer perspective: They do not respond to their partners What about their players? We want to inform everyone about the Online Crypto Casino BitDice: We have decided to blacklist them from our site They do not respond to emails, in fact they have not answered us for several months.
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